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Help Centre
Registration Information
Registration Information
Documentation
DBS
Qualifications
Referencing
Training
Working with Step Teachers
Step Perks
Pay
Preparing for your day in school
Recommend a Friend
FAQs for Schools
Vetting and Safeguarding
Bookings
Candidate Handbook
Registration Information
Continue your registration by finding the answers you need here! If you cannot find your answer, contact our 24/7 support team via chat.
VISA Sponsorship
How do I sign up for work?
What does REC consent mean?
Documentation
How to request a posted statement from Monzo
Using YOTI to check your right to work check digitally
My VISA is in my passport
Why can't I use an online issued document to verify my identity with Step Teachers?
DBS
How to place your DBS on the update service
Why is my DBS certificate not valid when it is on the update service?
What is the DBS update service?
Overseas Police Check and What are the Requirements?
How do I check the progress of my DBS?
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Qualifications
Accessing your Teacher Regulation Agency (TRA) account with DfE Identity
How do I get a copy of my QTS certificate?
How to change your name through the TRA (Teacher Regulation Agency)
Referencing
Character Referee Requirements
Referencing
Professional email address for referencing
Training
I cannot download a certificate for the Attachment Awareness course
Are Step Teachers’ Training Courses CPD Certified?
