If you have not received your DBS certificate in the post, you can request a new DBS within 93 days of the date of issue.
If you have processed a DBS certificate—whether subscribed or not subscribed to the Update Service—but have not received the original copy, you may request a reprint within 93 days of the date of issue of your certificate.
You are able to track the progress and issue date of your certificate using the DBS tracking service.
Eligibility for a Reprint
You can request a reprint only if you never received your DBS certificate in the post. If the certificate was lost after delivery, you will need to apply for a new DBS check at the current cost.
How to Request a Reprint
To request a reprint, contact the Disclosure and Barring Service (DBS) on 03000 200 190