Why is my ID not accepted if my name appears differently?
DBS identity checks require all documents to show the same version of your name.
We understand this can feel frustrating, but we’re required to follow strict identity checking rules set by the Disclosure and Barring Service (DBS) when applying for a DBS, and as part of Keeping Children Safe in Education guidelines.
To confirm your identity correctly, all the ID we use together must show the same version of your name. This is important because even small differences can prevent accurate background checks.
Examples of differences that can cause an issue include:
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A missing or extra middle name
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A former surname (e.g. before marriage)
- Missing or having an apostrophe
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A spelling difference
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A shortened or informal version of your name
Even if the documents belong to you, Step Teachers cannot assume they refer to the same person without proof.
What can I do if my name is different on some documents?
You have two options:
Provide a connecting document
If your name has changed, you can supply a document that links the two names, such as:
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A marriage certificate
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A deed poll
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A statutory declaration
Use three documents with the same name
If your legal name has not changed, you’ll need to provide three acceptable pieces of ID that all show your name in the same way.
Some documents (such as bank statements) are not always expected to show a middle name, and these may be accepted as exceptions where appropriate.
Why are the rules so strict?
These checks ensure that:
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Your DBS looks at all records that may exist for you
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Your identity is verified correctly and safely
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Step Teachers remains legally compliant