How to obtain a bank statement from your bank branch

What you need to do:

• Visit Your Bank Branch
  
  • Visit your nearest branch of the bank where your account is held.

• Bring Valid Identification
  
  • Take a form of identification, such as a passport or driving licence, as the bank may need to verify your identity before providing a statement.
• Request a Printed Bank Statement
  
  • Ask a member of branch staff to print a bank statement for you, or
  • Use an in-branch ATM if your bank offers this facility.

Before Leaving the Branch

Check Your Statement Includes:

• Your full name

• Your current home address

• A statement date within the last 3 months

• Evidence that the document was produced by the bank, such as:

  • A branch stamp

  • An ATM imprint or message confirming it was printed in branch, or

  • Other indication that it was issued directly by the bank.

Stamps issued by a Personal Banker

ATM confirmations showing the statement was printed in branch

Statements that include both an ATM print and a Personal Banker stamp

Find your nearest branch:

• Barclays
• HSBC
• Lloyds
• NatWest
• Santander
• Halifax